Customer Support Representative - Auckland


Reference: CSR
Location: Auckland

  • Help grow our aftersales products and services to established and new customers.

  • Bring your technical expertise to this important role.

We are adding to our team and now looking for a Customer Support Representative for the Auckland, Whangarei and Hamilton areas.

This position provides technical and customer support across our aftersales product range, promoting our products and providing follow-up support to our customer network post sale.

Ensuring our products are delivering as anticipated and that our customers have everything, they need is a key part of this role, therefore having the ability to build rapport with customers quickly and in a sustainable way will see success in this role.

This is a true partnership role – you are the connection and interface between our customers and the TransDiesel business. As issues arises, your role will be to co-ordinate with the relevant people to get things done, quickly and efficiently.

Some of the specific technical tasks include completing undercarriage assessments, pricing and quoting of major rebuild jobs therefore experience in the construction equipment sector would be advantageous.

We are looking for applications from those who are energetic, are able to self-lead and motivate with high levels of energy and motivation for getting things done.

With a large region to cover, there is a reasonable amount of travel required to ensure delivery to our customers.

As Health and Safety is paramount in this industry you will be up to speed with practices and be able to demonstrate this in your work habits. This knowledge will help you to promote the company image in a professional manner and allow you to provide a top level service to our customers.

Here at TransDiesel our values are really important to us - we are a passionate group of people who work together as a team to deliver a customer experience that is flexible to their needs. We are truthful in our work - we do what we say we will do and we treat each with respect.

If you want to join us on our mission to be NUMBER ONE and recognised as New Zealand's best sales and service organisation then hit APPLY NOW and come join our team.


Apply here

Working with us

TransDiesel Background

New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TransDiesel represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.

Our culture

TransDiesel people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say. We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.

We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.

Career builders

With branches throughout New Zealand and a service offering across a number of industries, TransDiesel offers opportunities and pathways for personal growth unlike many others.

With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions. With the support from a 100% kiwi born and bred company, we've got your back.

Hi, I'm Jessie.

Parts Manager at TransDiesel Taupo.

My Story