Sales Support

We're committed to you throughout the purchase process with pre and post sales support.

It’s about building partnerships with our customers.

At TransDiesel we have a simple goal of being the best sales and service organisation in the industries we operate in. Part of that means delivering the best possible service to our customers throughout the purchase process.





Pre-Purchase

  • Requirements (business) analysis and product matching
  • Fleet management & upgrade (transition) planning
  • Product demonstrations.
  • Comparitive product performance and efficiency projections.
  • Financing advice and individualised package options


Purchase

  • Site delivery of heavy equipment
  • Handover & product familiarisation by your sales manager or product support
  • First-run operational checks on-site with your operators
  • Applicable documentation presented &/or lodged (warranty, ownership etc)


Aftersales

  • Regular product check-ins (owners and operators)
  • Flexible service plans
  • Parts & consumables advice and convenient online ordering
  • Ongoing advice, efficiency opportunities and new product updates


Watch: How we work for you




With a team of experts who genuinely care about getting the right gear, on time and on budget for each and every customer you can be sure we've got your back.

How we deliver


  • Help customers find the best solution to solve their problem.

  • Offer the very best brands in the industry including Volvo, Yanmar, Kohler, Allison, Perkins, Shell Lubricants.

  • Challenge the industry to offer the latest in innovation, sustainability and technologies.

  • Provide the best possible service to our customers whether you’re a one man band or large corporate.

  • Provide ongoing support through the machines product life through our dedicated aftersales support teams.

  • Finance advice and options through TDFL, our TransDiesel Finance and Leasing team.