Service Coordinator - Palmerston North

Palmerston North

Location: Palmerston North

  • Use your administration skills to benefit our customers

  • Market Leading Organisation

  • Great team and working environment with supportive leadership

TransDiesel is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings 40 years, today TransDiesel is regarded a market leader for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products. TransDiesel has secured the distributorship of leading global brands including Volvo and Yanmar Construction Equipment, Shell Lubricants, Kohler Generators, Perkins Engines and Parts and Allison Transmissions. We are committed to creating a world class sales and service organisation which is underpinned by our customer promise of we’ve got your back.

Reporting to the Service Manager, you will be responsible for providing quality administration and coordination of service and warranty bookings, and assist with organising and scheduling our mechanics, who in turn will be out there supporting our large customer base within the region. This will require you to liaise closely with customers to ensure a thorough understanding of their requirements and enable enquiries to be converted into service bookings, as well as monitoring work progress so that customers can be kept informed at all stages.

To be successful in this role, you will have previous administration experience within an automotive workshop or similar environment. Providing the highest level of service to our customers is paramount, therefore we will be looking for an individual with excellent verbal and written communication skills, and proven experience of working with a wide range of customers and suppliers. A natural at multi-tasking, you will enjoy supporting others and will always be able to deliver options when solving enquiries. You will be able to operate in a professional and confidential manner and be a competent computer user with MS office skills.

Here at TransDiesel our values are really important to us - we are a passionate group of people who work together as a team to deliver a customer experience that is flexible to their needs. We are truthful in our work - we do what we say we will do and we treat each with respect.

If you want to join us on our mission to be NUMBER ONE and recognised as New Zealand's best sales and service organisation then hit APPLY NOW and come join our team.


Apply here

Working with us

TransDiesel Background

New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TransDiesel represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.

Our culture

TransDiesel people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say. We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.

We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.

Career builders

With branches throughout New Zealand and a service offering across a number of industries, TransDiesel offers opportunities and pathways for personal growth unlike many others.

With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions. With the support from a 100% kiwi born and bred company, we've got your back.

Hi, I'm Jessie.

Parts Manager at TransDiesel Taupo.

My Story