Product and Business Development Manager - Aftersales

Christchurch

 
Reference: PBDM
Location: Christchurch



  • Newly created role

  • Market leading Organisation

  • Strong focus on customer experience and market growth


TransDiesel is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings 40 years, today TransDiesel is regarded a market leader for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products. TransDiesel has secured the distributorship of leading global brands including Volvo and Yanmar Construction Equipment, Shell Lubricants, Kohler Generators, Perkins Engines and Parts and Allison Transmissions. We are committed to creating a world class sales and service organisation which is underpinned by our customer promise of we’ve got your back.

Reporting to the General Manager – Aftersales, this role has been created to support the achievement of our key strategic pillar of excellence in both internal and external customer experience.  In this role you will be leading the development and growth of aftersales propositions with new and existing customers, focused on delivering an exceptional customer service experience whilst developing and implementing plans to optimise the full profit potential of our aftersales business.  A key focus of this role is to review and refine our processes around our current product offerings, to ensure they are aligned to our strategic objectives and enable a consistent approach to all Aftersales product delivery nationwide.

We are looking for individuals with experience in service and/or product management within the heavy equipment industry or similar, with a demonstrated commitment, motivation, and flexibility to lead and drive success within the aftersales market.  To be successful in this role you will need to have excellent planning and organisational skills, the ability to communicate at all levels and a passion for delivering exceptional customer experience.  Salesforce application knowledge would also be an advantage.

 Here at TransDiesel our values are really important to us - we are a passionate group of people who work together as a team to deliver a customer experience that is flexible to their needs. We are truthful in our work - we do what we say we will do and we treat each other with respect.

If you want to join us on our mission to be NUMBER ONE and recognised as New Zealand's best sales and service organisation then hit APPLY NOW and come join our team.


Interested?

Apply here


Working with us


TransDiesel Background

New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TransDiesel represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.

Our culture

TransDiesel people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say. We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.

We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.

Career builders

With branches throughout New Zealand and a service offering across a number of industries, TransDiesel offers opportunities and pathways for personal growth unlike many others.

With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions. With the support from a 100% kiwi born and bred company, we've got your back.



Hi, I'm Jessie.

Parts Manager at TransDiesel Taupo.

My Story